Being Professional

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 Being Professional




To become professional in corporate many combination of skills are required out of such skills interpersonal skill is one sought after.

Interpersonal Communication
Interpersonal communication is a face to face communication. Question arises why do we even communicate in interpersonal communication. The answer is simple, To become courteous, conversationalist, and good listener. 

I have listed down main three recommendations for good communication:
  1. Courteous.
  2. Conversationalist
  3. Good Listener. 
These are the guidelines to be comfortable with communication
Types of Body Language.

  1. Body movement and posture.
  2. Tone or voice (Gentle).
  3. Touch and proximity (Don't touch).
  4. Timing (Don't disturb after 7 PM or after office 2hr).
  5. Distance or Space (2 ft or 2.5 ft).
Verbal 
  1. Always let other finish speaking.
  2. Talk clearly and concisely.
Non-Verbal

  1. Eye contact.
  2. Facial expressions.
  3. Body Language.
To be a fully professional, the most VVVVI skills. I can say that is "asking right questions".

  • The art of questioning helps keep a conversation going.
  • Keep questions short, clear and easy to understand.
Recommended Book:

Talking to stranger.

  • Always ask open ended questions.
  • Please don't ask personal question. Keep avoid this type of question.
LAR Model of Listening and Empathy

  • Speak less listen more. It is advisable by the experts.
  • Do not interrupt when someone speaking.
  • Not Listening to others might lead into unnecessary disagreements and fights.
3 steps of effective listening

  1. Listen:
  • Thinking about the solutions before listening and simply silence your mind.
      2. Analyze:
  • Understand what is being said thoroughly.
     3.  Respond:
  • Paraphrase what they just said and then give advice.
3 steps for better understanding

  • Resist the urge to speak.
  • Analyze what is being said.
  • Respond accordingly.
LAR Framework (Listen, Analyze, and Respond).

How to become an effective listener

  1. Empathy
  2. Listening.
Reacting without listening is root of all conflicts, listening analyzing and responding is the essence of conflict management. Moreover, always asks open ended questions.
Questioning and listening are very strong communication tools that allow you to be more empathetic and hence get your work done faster.


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