Communication Basics Corporate Settings-1

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 My Learning on Communication




Communication means sharing information or talking to someone so they understand what you want to say. It's how we tell others what we think, feel, or need, and how we listen when they do the same. It's like having a conversation or passing along a message to make sure everyone knows what's going on or what needs to happen.

To understand the what is communication. First Let us answer the these question first. 

What makes people to follow leaders ?

How Leaders Behave ? 

How you can become leader ?

Leaders have followers and followers are attracted to the leader.

How we can have all these: We can have all these if we follow to adopt the following things:

1. Develop leadership qualities. 

2. Walk the talk.

3. Communicate like leader. 

You can too  become like leader, if you look at the leader and map their behavior's and work.

Activity: 

1. What am I doing about my leadership ?

2. How am I creating my followers ?

3. How am I learning to communicate ?

 

Four Pillars of communication

1. Reading 

2. Writing 

3. Listening.

4. Speaking.


Reading, Writing, Listening, and Speaking are critical in the day to day working of the corporate world.


How do we solve a problem ?

To solve the problems and communicate with the stakeholders we have to heavily relies on the four pillars of communication.

1. Reading: It helps us to find the relevant information to get a better insight.

2. Writing: Crisp message to convey the relevant information and get work done.

3. Listen: To understand not to respond.  

4. Speak: To make the listener understand and not just to have your voice heard. 

In corporate setting an effective communication allow us to easily get our work done.

Effective communication is the first step in the decision making process.


Forms of communication

1. Sharing:

  • Information
  • Ideas
  • Greetings
2. Persuasion
  • Bring change in the mindset of others.
3. Leadership 
  • Inspire them
  • Lead them

Critical Thinking


Evaluating a problem from all sides  before reaching a decision.

Seeing problems from every perspective Like Support and Against view of the topics as given below: 

Support
  • Read and understand  the experts view in support of the topic.
  • Books
  • Material Suggested by Colleagues.
  • Company literature
Against
  • Read and understand the experts view against the topic.
  • Research papers highlighting challenges.
  • Competitors view and literatures. 
If you are working in a company, and project comes up then you have to look at the project at different perspective such as purchase department perspective, logistics, client view, testing view, and lastly your view on the projects. In summary, we have to understand all of the views or stakeholder views involved.


Why Critical Thinking is so critical ?
  • It helps in research to derive deep insights. 
  • Analyze information.
  • Build your opinion.
  • Express your view.
Note: 
Just because you bored of reading doesn't mean that you should stop reading. You have to read because it is fundamental part of the communication process. 

How to develop critical thinking? 

  • Develop a reading habit. 
  • Talk to people who are good readers. 
  • Google to get more views on books 
  • Try audio books while traveling. Try to choose your sector, industry and to broaden your horizon.


How to build solid argument

  • Importance of research in effective communication.
  • Get familiar with literature on particular topic, problem or discussion.
  • Google scholar for research purposes.
  • Elements of an arguments.
              1. Your point of view( What is your point or view ?)
              2. Supporting evidence (What is supporting evidence ?)
              3. Refuting point of view.
              4. Weighing the pros and cons. 

List Pros and Cons (Watch debates, lawyer debates on YouTube and Live).

  • Arguments are not same as opinions. Arguments are your point of view along with the evidence of that point of view. 
Best Piece of Advice: 
1. If you want to change the worlds please do research before the arguments. 
2. Find at least three reputed sources which support your stand. 
3. Find refutations on your view and analyze them critically. ]
4. Build your argument and defend your point of view. 

Activity: 
Try to read at least one hour daily at night before sleeping. 


Tips to build a good arguments. 
1. Research from reputed journals.
2. Make a habit of reading books. 
3. Draw connections with other sources of information.


How to convey your arguments:

  • Your research and arguments need to be conveyed in professional manner. 
Book Recommendation: What to say and what Not Say
  • While making an argument use simple words that are easy to connect with which the worlds understand. 
  • While putting forward your argument, simplify your research. 



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